Terms of service

Welcome to Kanyo M. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. General

  • These Terms govern the use of the Kanyo M website ("kanyom.shop") and the purchase of products from us.

  • We reserve the right to update or change these Terms at any time without prior notice. Changes will be posted on this page with an updated “Effective Date.”

  • Continued use of the Site after changes constitutes acceptance of the updated Terms.

2. Products & Availability

  • We make every effort to ensure product descriptions, pricing, and availability are accurate. However, we do not warrant that all details are error-free.

  • All products are subject to availability. We reserve the right to discontinue or alter products without prior notice.

3. Pricing & Payment

  • All prices are listed in [BWP/ZAR/USDollar$/British Pound] and include VAT (where applicable), unless otherwise stated.

  • We accept the payment methods displayed at checkout.

  • Orders will only be processed once payment has been successfully received.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, suspected fraud, or violation of these Terms.

  • Once an order is confirmed, you will receive an email acknowledging the details.

5. Shipping & Delivery

  • Shipping times and costs are provided at checkout and vary depending on your location.

  • We are not responsible for delays caused by courier services, customs processes, or unforeseen circumstances.

6. Returns & Exchanges

  • Our Return Policy applies to all eligible returns and exchanges.

  • Bespoke, made-to-measure, and customised items are final sale and cannot be returned or exchanged.

7. Intellectual Property

  • All content on the Site — including text, images, graphics, designs, and logos — is the property of Kanyo M and is protected by copyright and trademark laws.

  • You may not reproduce, modify, or distribute our content without prior written consent.

8. Privacy & Data Protection

  • Your personal information is collected and processed in accordance with our Privacy Policy.

  • By using our Site, you consent to the collection, use, and storage of your information as described in that policy.

9. Limitation of Liability

  • Kanyo M is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Our total liability will not exceed the purchase price of the product in question.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of Botswana.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of Botswana.

11. Contact

If you have questions about these Terms, please contact us at:

Email: kanyomolale@gmail.com
Location: 8878, Extension 2 (African Mall), Gaborone, Botswana